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FAQ

What are the shipping charges?

We charge a flat fee of $11.95 for all retail orders shipped within the continental US and Canada.

Can a custom design or logo be engraved?

Yes, we can engrave a custom design or logo on one of our wood cutting boards. There would be a laser machine and art work setup charge of $24.95 per design plus the charge for the engraving. Engraving costs vary based on size of the engraved area. Upload your design and request a quote here

What’s the best file format to send for engraving?

Most image files in a high resolution format work fine. Such as a .jpd, .pdf or .png. For best engraving results a vector format graphic is suggested .eps or .ai. 

Once an order is placed, how long does it take to receive?

Your order will processed and engraved within 3 business days. Shipping via UPS, FedEx or USPS will take another 2 to 4 business days. Orders within the United States ship from Virginia or Vermont. All Canadian orders ship from Quebec.

Do you offer a price discount for larger orders for corporate events, hospitality industry and weddings?

We do offer price discounts for larger orders on our wood cutting boards and engraving. Contact us and let us know your requirements. 

Does the engraving wear off over time?

The engraving is etched into the wood cutting board at depth were it won’t wear off. Over time, knife marks will reduce the look and quality of the engraving. For this reason, engraving on the back of the cutting board could be a recommended option. If you are using the cutting board as a serving board, decorative piece or place to rest a hot dish the engraving will look great for years.


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